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privacy policy

GENERAL INFORMATION

When you use the Web site some basic general information is collected. This information is used to improve the Web site and make your use of the Web site as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site.

This general information is used internally in connection with Nutrition House business, including Nutrition House personal, marketing and advertising efforts.

PERSONAL INFORMATION; CHANGES TO PERSONAL INFORMATION

When you set up an account on the Web site or purchase an item from our order desk on the Web site, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns (collectively, "Personal Information").

You can change or update your Personal Information on the Web site by changing your account information.

COOKIES

Our cookies, which are small pieces of information that are stored by the web browser on a computer's hard drive, help us facilitate customers' visits to nutritionhouse.com. Cookies tell us when a user is a repeat visitor to our site, and let us know how he or she found us. They also allow us to automatically link our customers to their personalized accounts, including shopping baskets and Personal Shopping Accounts. Most Web browsers automatically accept cookies. Please check your browser's guidelines should you wish to reject cookies. A visitor who chooses to reject the cookie may still view our site's extensive content; however, he or she may not be able to make a purchase. Our cookies link to a member's identification number, which does not include any personally identifiable information.

USE/SHARING OF PERSONAL INFORMATION

In order to provide you with the goods that you purchase on the Web site, we need to ask for your name, shipping and billing addresses and credit card number(s). If you also give us your email address, we use it to provide you with information about your order and its status. We also may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals and valuable information from Nutrition House. Your phone number will be used by nutrition house only in the event that our customer service representatives need to contact you about an order you have placed. Nutrition House wants you to know that your Personal Information is used internally only for marketing and advertising efforts at Nutrition House, in a manner which does not readily identify you to any third party.

Nutrition House currently does not share with any third party any Personal Information that is obtained from our customers who have purchased merchandise only through our website or through purchases in our retail kiosks. Notwithstanding the foregoing, Nutrition House will not divulge any user's credit card information or any Personal Information not identified above to any third party without such user's prior consent.

CREDIT CARD SECURITY

Nutrition House takes every precaution to protect you when you send information to us so that you never have to worry about security. Any highly confidential information sent to us will be requested inside one of our secure server software pages.

Our secure server software is among the best software available today for secure Internet interaction. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

To lower the chances of interception of your credit card number always use a secure Web browser. Credit card information collected by Nutrition House s is encrypted through Secure Sockets Layer before it is transmitted over the Internet. SSL shows you that a Web site is secure when an unbroken key or a lock appears in your browser window.

PREVENTING THE USE OF PERSONAL INFORMATION

If you do not want to receive promotional emails about Nutrition House, please follow one of the three options below:

1. You may "unsubscribe" when setting up your account. When providing your account information, simply uncheck the box on the notice that asks whether you would like to receive email updates about our new features, services and special offers, and we will not send you any promotional information via email.

2. When you receive an email from Nutrition House, you will be provided with a link that allows you to stop the delivery of email messages from us. If you decide to use the option to 'unsubscribe', you will no longer receive special offers, valuable coupons, new product introductions and informational health and wellness newsletters from Nutrition House.